Privacy policy
Privacy Policy
This privacy policy describes how hprt.shop (“the Site” or “we”) Xiamen Hanyin Co., Ltd. collects,uses, and discloses your personal information when you visit the Site or make a purchase from the Site.
Contact
If you have any questions after reviewing this policy, want more information about our privacy practices, or wish to make a complaint, please email us at marketing@hprt.com.
Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interactions with the Site, and the information needed to process your purchase. If you contact us for customer support, we may also collect additional information. In this privacy policy, we refer to any information that can identify an individual (including the information below) as "personal information". Please see the list below for details on what personal information we collect and why.
Device Information
- Purpose of Collection: To accurately load the Site for you and to analyze Site usage to optimize our website.
- Collection Source: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for Business Purposes: Shared with our processor, Shopify.
- Personal Information Collected: Web browser version, IP address, timezone, cookie information, the website or products you view, search terms, and how you interact with the Site.
Order Information
- Purpose of Collection: To provide products or services to fulfill our contract with you, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising related to our products or services in accordance with your preferences shared with us.
- Collection Source: Collected from you.
- Disclosure for Business Purposes: Shared with our processor, Shopify.
- Personal Information Collected: Name, billing address, shipping address, payment information (including credit card number), email address, and phone number.
Customer Support Information
- Examples of Personal Information Collected: Return and refund information, order tracking information, post-purchase information.
- Purpose of Collection: To provide customer support.
- Collection Source: Collected from you.
- Disclosure for Business Purposes: Shared with our processor, Shopify.
Sharing of Personal Information
As mentioned above, we share your personal information with service providers to help us provide services and fulfill contracts with you. For example:
- We use Shopify to support our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
- We may share your personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other legal requests for information, or otherwise protect our rights.
Behavioral Advertising
As mentioned above, we use your personal information to serve targeted ads or marketing communications we believe may interest you. For example:
- We use Google Analytics to help us understand how customers use the Site. You can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, purchases, and interactions with our ads on other sites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases, through the use of cookies or other similar technologies (which you may consent to depending on your location).
- We use Shopify Audiences to help us show ads to buyers who have purchased from other Shopify merchants and may also be interested in the services we offer. We also share information with Shopify Audiences about your use of the Site, purchases, and email addresses associated with purchases, which other Shopify merchants may use to offer you deals you might be interested in.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) education page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising through the following links:
- Facebook - https://www.facebook.com/settings/?tab=ads
- Google - https://www.google.com/settings/ads/anonymous
- Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: https://optout.aboutads.info/.
Use of Personal Information
We use your personal information to provide services to you, including: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you informed about new products, services, and offers.
Sale of Personal Information
Under California Civil Code sections 1798.83-1798.84, California residents with whom we have a business relationship have the right to request that we disclose categories of personal customer information shared with third parties for direct marketing purposes. This notice will identify the categories of information shared and include a list of third parties with whom the information was shared, along with their names and addresses. If you are a California resident and wish to receive this notice, please submit a written request to the address listed under “Contact” with the subject line "Communication."
Cookies
Cookies are small pieces of information downloaded to your computer or device when you visit our Site. We use several different types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies allow the Site to remember your actions and preferences (e.g., login and region selection), which improves your browsing experience. This means you do not have to re-enter this information every time you return to the Site or navigate from one page to another. Cookies also provide information on how people use the Site, such as whether it is their first visit or if they visit frequently.
We use the following cookies to optimize your experience on our Site and to provide our services:
Cookies Necessary for Store Operation
| Name | Purpose | Duration |
|---|---|---|
| _secure_session_id | For navigation within the storefront. | 24 hours |
| _shopify_country | For checkout. | Session |
| _shopify_m | For managing customer privacy settings. | 1 year |
| _shopify_tm | For managing customer privacy settings. | 30 minutes |
| _shopify_tw | For managing customer privacy settings. | 2 weeks |
| _storefront_u | For facilitating updating customer account information. | 1 minute |
| _tracking_consent | Tracking preferences. | 1 year |
| cart | For shopping cart functionality. | 2 weeks |
| checkout | For checkout functionality. | 4 weeks |
| checkout_token | For checkout functionality. | 1 year |
Reporting and Analytics
| Name | Purpose | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2 weeks |
| _orig_referrer | Track landing pages. | 2 weeks |
| _s | Shopify analytics. | 30 minutes |
| _shopify_d | Shopify analytics. | Session |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30 minutes |
| _shopify_y | Shopify analytics. | 1 year |
| _y | Shopify analytics. | 1 year |
Cookies have varying durations depending on whether they are “persistent” or “session” cookies. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire within 30 minutes to two years from when they are downloaded to your device.
You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively impact your user experience, and some parts of our Site may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose to accept or decline cookies through your browser controls, which are typically found in the “Tools” or “Preferences” menu of your browser. For more information on how to modify your browser settings or how to block, manage, or filter cookies, please visit your browser’s help file or check: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent us from sharing information with third parties (e.g., our advertising partners). To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because the industry has no consistent understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such signals from your browser.
Changes
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Complaints
As mentioned above, if you wish to make a complaint, please use the contact details provided under "Contact" to reach us via email or mail.
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or our regulator here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]
Last Updated: Aug 23, 2024